Ball caps with YOUR militarty unit/ship on it. All branches of the US Militarty & Co logos.
Home Based Internet Mail-order company specializing in United States Military ball caps with YOUR unit/ship. Company Logos. Also sells embroidered military patches, Mugs/Steins, Reunion Pins, Embroidery services.
Interview Q&A
How long have you been in business?
Started in 1990 as a part time business because I was working during the day and the business was set up to run in the evenings. Now it runs (as they say)24/7 on the Internet.
What is your primary product or service?
HATS OFF sells custom made ball caps with US MILITARY UNIT/SHIPS direct embroidered on them, US NAVY crew hats, patches, mugs and steins, reunion hat pins, embroidery service and company logo's. Custom made ball caps for the U.S. AIR FORCE, U.S. MARINES,
U.S. NAVY, U.S. COST GUARD, U.S. MERCHANT MARINE & VETERAN ball caps.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I came home from 2 weeks active duty with 2 dozen USS NEW JERSEY BB-62 ball caps and ended up selling them in a couple of days. I started selling AEGIS ship ball caps where I worked and expaned to doing custom made ball caps with any US militarty units/ships on the ball caps today.
My background is a Tooling Engineer.
How do you differentiate yourself from other businesses in your category and area?
I put what my customer wants on ball caps. When designing the custom made ball cap with the customers information to be direct embroidered. I will use actual uniform devices to give the ball cap the extra wow. Example - A customer may want there ribbons on the ball cap and I would put the actual ribbon attachments on. These ribbon attachments would be on the customers uniform ribbons. The ribbons with the correct colors are direct embroidered. See my web site and go to custom made ball caps.
How many locations do you have and do you have plans to expand?
Only 1 location - Home Based Internet Mail Order Business
Provide detailed directions to your location
There is no store front.
What type of payments do you accept?
My web site is Paypal, check & money orders (check and /or money order must be payable in USD and made out to "HATS OFF" only).
Which areas do you service?
Being on the Internet lets me sell local and world wide.
Who owns your company or runs daily operations?
I own the company and do everything.
What are your hours of operation?
You have to go to my web site - www.hatsoff-usa.com
What is the best compliment anyone can give you?
�Marc, I want to thank you again for the stellar job you have done on my sons and my hat! They exceeded my expectations by far! I wish you and your family a happy and joyful holiday season! Your extremely satisfied and grateful customer� � Bettina Ziencik‑Garito
�Hi. I just talked to my Uncle in WI. He was so elated and very happy to receive his gift of two hats from you yesterday. The description he gave me sounds like they look GREAT! Spelling on the personalization was right on (some times people have problems with his last name) �HATS OFF� to your quality control. Also thanks for the card you placed in the box �To Uncle Jack from Your Nephew Dave.� I do appreciate the response to my e mails and notification of shipping date. It was a wonderful surprise for him that came off well. I live in a part of the country (Puget Sound Washington) which has many retired Navy personnel, and reunions. I will HIGHLY recommend your site to any one I talk to. Thank you for your service. A very satisfied customer� - David Taff.
What is your favorite quote or Bible verse?
You can now have your US MILITARY UNIT/SHIP/SERVICE on a custom made ball cap to show your PRIDE for SERVING.